Payments

At HopiBonaire, you can pay with cash or credit card. On this page, you will learn more about the deposit we require, the various payment options we offer, and our cancellation policy. 

With deposit
Pay in advance
Cancellation policy

Cash payment after a deposit with a credit card

Our standard payment option requires a deposit via credit card, with the remaining amount to be paid in cash (in US dollars) on the day of the tour before departure. During the booking process, we will send you a payment link to complete the deposit.

In the booking confirmation, we specify both the deposit amount and the remaining balance, which must be paid in cash at the beginning of the tour.

We strongly recommend arranging the remaining balance in cash prior to the tour. Banks on bonaire often experience technical issues, and it will not be possible to visit a bank or ATM after the tour. Do you prefer not to visit a bank during your vacation? Consider paying the full amount in advance via credit card!

The deposit amount depends on the total cost:

Total ≤ $200Deposit $50*
Total $200 – $400Deposit $100*
Total ≥ $400Deposit $150*

* The amounts listed exclude the 4% Service and Transaction Fees charged by our payment processor.

Pay in advance with credit card

If convenience is your priority, you can pay the full amount in advance with a credit card. During the booking process, we will send you a personal payment link.

Due to the processing costs associated with credit card payments, we are required to charge an additional 5% on the total amount. Bokùn also applies a 4% Service and Transaction Fee at checkout.

We would like to emphasize that none of these additional costs end up in our pocket.
Want to know more? We’ll be happy to explain these charges in detail.

Cancellation Policy

We understand that plans may change. To ensure a smooth experience for both parties, the following cancellation policy applies. You can find the detailed cancellation policy in our Terms and Conditions.

    Cancellation policy for deposits:

    • Cancellations more than 72 hours before the start of the tour:
      No cancellation fees; your deposit will be fully refunded.
    • Cancellations between 72 and 48 hours before the start of the tour:
      50% of the deposit will be retained as a cancellation fee.
    • Cancellations less than 48 hours before the start of the tour:
      The entire deposit will be retained as a cancellation fee.

    Cancellation policy for advance payments:

    • Cancellations more than 72 hours before the start of the tour:
      No cancellation fees; your payment will be fully refunded.
    • Cancellations between 72 and 48 hours before the start of the tour:
      25% of the payment will be retained as a cancellation fee.
    • Cancellations less than 48 hours before the start of the tour:
      50% of the payment will be retained as a cancellation fee.

    Please note:

    The Service and Transaction Fee paid are non-refundable.

    Force Majeure disclaimer:

    In the event of unforeseen circumstances beyond your control, we will carefully assess the situation. Depending on the circumstances, we may decide to waive the cancellation fees partially or entirely.